You just upgraded to a new phone. The old one still works perfectly fine, sitting in a drawer doing nothing. Or maybe the screen is cracked but everything else functions. Either way, that phone is worth cash right now, and it is losing value every week it sits unused.
Before you walk into Frost Bryan Technology to sell it, take 10 minutes to do these five things. They protect your personal data, remove account locks that reduce your offer, and make sure you get the best possible price for your device.
1. Back Up Everything You Want to Keep
iPhone
Go to Settings > [Your Name] > iCloud > iCloud Backup > Back Up Now. This saves your photos, contacts, messages, app data, and settings to your iCloud account. You can restore everything to your new phone from this backup. Alternatively, connect to a computer and back up through Finder (Mac) or iTunes (Windows) for a local backup.
Android (Samsung, Google Pixel, etc.)
Go to Settings > Accounts and Backup > Back Up Data (Samsung) or Settings > System > Backup (Google Pixel and stock Android). Make sure Google Drive backup is turned on. Your photos should sync automatically if Google Photos backup is enabled. Check that contacts, calendar, and app data are all included in the backup.
Once the backup is complete, verify it. Open your new phone and confirm your photos, contacts, and important data transferred successfully before you sell the old device. You cannot recover data from a phone after you sell it.
2. Sign Out of All Accounts and Remove Activation Locks
This is the single most important step for getting the best price. Phones with active account locks receive significantly lower offers because they require additional processing before they can be resold. In some cases, a locked phone may be worth only a fraction of an unlocked one.
iPhone: Remove Find My iPhone and Sign Out of iCloud
Go to Settings > [Your Name] > Find My > Find My iPhone > toggle it OFF. You will need to enter your Apple ID password. Then go back to Settings > [Your Name] > scroll down and tap Sign Out. Enter your password again. This removes the iCloud activation lock that prevents anyone else from setting up the phone. If you skip this step, the phone is essentially a paperweight to the next buyer.
Samsung: Remove Samsung Account and Google FRP
Go to Settings > Accounts and Backup > Manage Accounts > tap your Samsung account > Remove Account. Then do the same for your Google account. Removing the Google account before factory reset prevents Factory Reset Protection (FRP) from activating, which would lock the phone to your Google credentials after the reset.
Google Pixel and Other Android
Go to Settings > Accounts > tap your Google account > Remove Account. Do this for every Google account on the device. Then remove any other accounts (Samsung, Microsoft, email accounts). The order matters: remove accounts first, then factory reset.
3. Factory Reset the Phone
After you have backed up your data and removed all accounts, perform a factory reset to erase everything on the device.
iPhone
Go to Settings > General > Transfer or Reset iPhone > Erase All Content and Settings. The phone will restart and show the initial setup screen. Do not set it up again. Leave it on the Hello screen.
Android
Go to Settings > General Management > Reset > Factory Data Reset (Samsung) or Settings > System > Reset Options > Erase All Data (Google Pixel and stock Android). Confirm the reset. The phone will restart and show the initial setup screen. Leave it there.
The factory reset removes your apps, photos, messages, and settings. Combined with signing out of accounts first, this ensures the phone is clean and ready for the next owner without any locks or personal data remaining.
Businesses retiring company-owned phones and laptops need more than a factory reset. Learn how secure data destruction protects your business when disposing of corporate devices at scale through a certified ITAD provider.
4. Remove Your SIM Card and Memory Card
Your SIM card contains your phone number and connects to your cellular account. Remove it before selling. On most phones, use the SIM ejector tool (the small pin that came in the box) to pop open the SIM tray, usually located on the side of the phone. If you do not have the tool, a straightened paperclip works.
If your phone has a microSD card slot (common on Samsung and some other Android phones), remove that too. Your SD card may contain photos, videos, or app data that was not stored on the phone’s internal memory.
Keep your SIM card. You may need it if you are transferring your number to a new phone, or your carrier may want it back. The memory card is yours to keep as well.
5. Gather Accessories and Check Your Phone’s Condition
The more complete the package, the better the offer. Bring everything you have:
- Original charger and cable (or any compatible charger)
- Original box if you still have it
- Cases and screen protectors (remove the screen protector so we can inspect the screen)
- Earbuds or headphones if they came with the phone
Before you come in, take a quick look at the phone’s condition. Is the screen cracked or scratched? Are there dents or chips on the frame? Does the charging port work reliably? Are all buttons functional? You do not need to fix anything. We buy phones in all conditions. But knowing the condition ahead of time helps you understand the offer when we evaluate it.
Phones in excellent condition with no screen damage, no frame damage, and full functionality receive the highest offers. Phones with cracked screens, battery issues, or cosmetic wear receive lower offers but are still worth selling. Even a phone with a badly cracked screen has value for parts and component recovery.
Bonus: Know Your Phone’s Model and Storage Size
The exact model and storage capacity make a significant difference in the offer. An iPhone 14 Pro Max with 256GB of storage is worth considerably more than an iPhone 14 with 128GB. Check before you visit:
iPhone
Settings > General > About. Look for Model Name (e.g., iPhone 15 Pro) and Capacity (e.g., 256 GB).
Android
Settings > About Phone. Look for Model Name and Internal Storage.
Knowing your exact model and storage saves time during evaluation and ensures you receive an accurate offer immediately.
Ready to Sell? Walk Into Frost Bryan Technology
Once you have completed these five steps, your phone is ready to sell. Bring it to Frost Bryan Technology at 3705 Shares Place, Unit 6, West Palm Beach, FL 33404. We are open Monday through Friday, 8:00 AM to 5:00 PM. No appointment needed.
We evaluate your phone on the spot, make a cash offer based on the model, condition, and current market value, and pay you immediately if you accept. No shipping. No listing. No waiting for online payment to clear. Cash in hand, same visit.
We buy iPhones, Samsung Galaxy, Google Pixel, OnePlus, Motorola, and all other brands. Working or damaged. Cracked screens accepted. We serve customers from across Palm Beach County including West Palm Beach, Jupiter, Palm Beach Gardens, Lake Worth, Boynton Beach, Delray Beach, and Boca Raton.
If a device is too old or damaged to sell for cash, it can still be disposed of responsibly. Excess IT Hardware offers electronics recycling services across Florida with free pickup and certified documentation for businesses and individuals.
Phone: (561) 200-2862
Address: 3705 Shares Place, Unit 6, West Palm Beach, FL 33404
Hours: Monday through Friday, 8:00 AM to 5:00 PM
Frequently Asked Questions
How much will I get for my used phone?
The offer depends on the model, storage capacity, condition, and current market demand. Newer models with larger storage and no damage receive the highest offers. We evaluate every phone in person and provide the offer while you wait. The amount we quote is the amount you receive in cash.
Do you buy phones with cracked screens?
Yes. Phones with cracked screens, dead pixels, or screen burn-in are still worth selling. The offer will be lower than a phone in excellent condition, but cracked-screen phones have value for screen replacement and resale or for component recovery.
What if I forgot to remove my iCloud account before coming in?
If your phone still has Find My iPhone active or is signed into iCloud, we can still evaluate it, but you will need to remove the lock before we can complete the purchase. You can do this on the spot using your Apple ID password, or you can remove it remotely at icloud.com/find from any browser. We will walk you through it if you need help.
Do you buy carrier-locked phones?
Yes. We buy phones that are locked to specific carriers (AT&T, T-Mobile, Verizon, etc.) as well as fully unlocked phones. Unlocked phones may receive slightly higher offers because they appeal to a broader buyer market, but carrier-locked phones are still very sellable.
How long does the whole process take?
About 5 to 10 minutes for a single phone. Walk in, we evaluate and test it, we make the offer, and you get paid. If you have multiple devices, it may take a bit longer, but most multi-device transactions are completed within 15 to 20 minutes.
Can I sell other electronics at the same time as my phone?
Absolutely. We buy laptops, tablets, desktop computers, servers, networking equipment, monitors, and other electronics. If you are cleaning out a drawer of old tech, bring everything in one trip. We evaluate and price each item individually.
Do I need to bring my ID?
Yes, please bring a valid government-issued photo ID. This is standard practice for any in-person electronics purchase transaction.
What if I do not accept the offer?
No obligation and no pressure. If the offer does not work for you, you take your phone and leave. There is no cost for the evaluation.
